Terms and Conditions – Zydasonali

Effective Date: January 8, 2025

Welcome to Zydasonali! By accessing and using our website, www.zydasonali.com, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before making any purchase or using our services.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as any other applicable policies, including our Privacy Policy, Return and Refund Policy, and Sales Policy.

If you do not agree with any of these terms, please refrain from using our website.

2. Products and Services

  • Product Descriptions: We strive to provide accurate descriptions, images, and details for all products on our website. However, we do not guarantee that the descriptions are error-free or complete. We reserve the right to correct any inaccuracies in product details, prices, or availability.

  • Product Availability: Product availability may change due to stock levels, promotions, or other factors. We cannot guarantee that any item will be in stock at all times.

  • Pricing: Prices on the website are listed in U.S. Dollars (USD) and may change without notice. Additional taxes, shipping fees, or charges may apply during checkout.

  • Custom Orders: If you place a custom order, please be aware that certain lead times may apply for production and delivery, as indicated during the ordering process.

3. Account Registration

To make purchases on our website, you may be required to create an account. By creating an account, you agree to provide accurate, current, and complete information and to update your details if they change. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

If you suspect any unauthorized use of your account, you must notify us immediately at info@zydasonali.com.

4. Order and Payment

  • Order Process: When you place an order on our website, you are offering to purchase the products in accordance with these Terms and Conditions. After placing your order, you will receive an order confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to accept or decline your order for any reason.

  • Payment: We accept payments through major credit cards, debit cards, PayPal, and Zydasonali gift cards. Full payment is required before the shipment of any goods. By submitting payment details, you authorize us to charge your payment method for the total purchase price, including applicable taxes and shipping fees.

  • Order Cancellation: Orders may be canceled prior to shipping. After the item has been shipped, cancellation is not possible, but you may return the item in accordance with our Return and Refund Policy.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options depending on your location, size, and weight of the product. Shipping costs will be calculated during checkout and will be added to your total purchase amount.

  • Delivery Time: Shipping and delivery times depend on your location and the chosen shipping method. We make every effort to ship orders within 2-3 business days, but delivery times may vary. Please check the tracking information provided for updates on delivery status.

  • International Shipping: Currently, we only ship to the United States. If you need international shipping, please contact our customer support team for assistance.

  • Damage During Shipping: If your product arrives damaged, please contact us immediately with photos and order details so we can assist you in resolving the issue.

6. Returns and Refunds

  • Return Policy: Please review our Return and Refund Policy for information on how to return items and the conditions under which a return is acceptable. Returns must be made within 30 days of receipt of your order.

  • Refunds: Refunds will be processed according to the guidelines in our Return and Refund Policy. Refunds will be issued to the original payment method, and we may deduct return shipping fees from the refund if applicable.

  • Exchanges: We do not offer direct exchanges. If you need a different item, please return the original product for a refund and place a new order for the replacement.

7. User Responsibilities

  • Prohibited Uses: You agree not to use our website for any illegal, harmful, or fraudulent activities, including but not limited to:

    • Violating any laws or regulations.
    • Posting or transmitting harmful or offensive content.
    • Impersonating any person or entity.

  • Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Zydasonali and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or distribute any content without our express written consent.

8. Limitation of Liability

Zydasonali will not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website, including but not limited to loss of profits, data, or business.

We are not responsible for any damages or losses caused by third-party service providers, including shipping carriers or payment processors.

9. Indemnification

You agree to indemnify and hold harmless Zydasonali, its affiliates, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms and Conditions or your use of the website and products.

10. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State of Idaho, without regard to its conflict of law principles. Any disputes or claims arising out of or relating to these Terms and Conditions will be resolved through binding arbitration in Idaho, unless otherwise required by law.

12. Updates to the Terms and Conditions

Zydasonali reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated terms will take effect immediately upon posting. It is your responsibility to review these terms periodically for updates.

Thank you for choosing Zydasonali! We are committed to providing you with the best products and a seamless shopping experience. If you have any questions regarding these Terms and Conditions, please contact us: